Privacy Policy

This Privacy Policy describes how The Daily Grind Cafe ("we," "us," or "our") collects, uses, and shares personal information of users of our website, customers who visit our cafe located at 3401 Fremont Ave N, Seattle, WA 98103, and individuals who interact with us in other ways (collectively, "you"). We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect several types of information from and about you, including:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us. For example, when you sign up for our newsletter, make a reservation online, or participate in a survey.
Payment Information: If you make a purchase at our cafe or online, we collect payment information, such as your credit card number, expiration date, and billing address. This information is processed securely by our payment processor, Stripe, and we do not store your full credit card number on our servers.
Device and Usage Information: We automatically collect certain information about your device and how you interact with our website and online services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information. For details, see our Cookies Policy.
Location Information: With your consent, we may collect location information from your device to provide you with location-based services, such as directions to our cafe or special offers in your area.
Social Media Information: If you interact with us on social media platforms, such as Facebook and Instagram, we may collect information that you make publicly available on those platforms, such as your name, profile picture, and comments.
Customer Feedback and Reviews: We collect and store any feedback, reviews, or testimonials you provide to us regarding your experience at The Daily Grind Cafe. This information helps us improve our services and offerings.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: We use your information to provide you with the services you request, such as processing your orders, making reservations, and responding to your inquiries. We also use your information to improve our website, cafe, and services, such as by analyzing user behavior and identifying areas for improvement.
To Communicate with You: We use your information to communicate with you about our products, services, promotions, and events. This may include sending you newsletters, email updates, and text messages (with your consent). You can opt out of receiving these communications at any time by following the unsubscribe instructions included in the email or text message.
To Personalize Your Experience: We use your information to personalize your experience at The Daily Grind Cafe, such as by recommending products or services that we think you might like, or by displaying content that is relevant to your interests.
To Conduct Research and Analysis: We use your information to conduct research and analysis to better understand our customers and improve our business. This may include analyzing demographic data, identifying trends, and measuring the effectiveness of our marketing campaigns.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes. This may include responding to subpoenas, court orders, or other legal requests.
For Security Purposes: We use your information to protect our business, our customers, and our website from fraud, abuse, and other security threats.
Marketing and Promotions: With your consent, we may use your information to send you promotional materials, special offers, and updates about new menu items, events, or other news related to The Daily Grind Cafe. You have the right to opt-out of receiving these communications at any time.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive information, such as your credit card number, during transmission.
Storing your personal information on secure servers that are protected by firewalls and other security technologies.
Limiting access to your personal information to authorized employees and service providers who need to know the information to perform their job duties.
Regularly monitoring our systems for security vulnerabilities and threats.
Implementing physical security measures at our cafe, such as security cameras and alarm systems.

While we strive to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Sharing Your Information

We may share your personal information with the following types of third parties:

Service Providers: We share your information with service providers who help us operate our business, such as payment processors (Stripe), email marketing providers (Mailchimp), website hosting providers (AWS), and data analytics providers (Google Analytics). These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. For example, we may partner with local businesses to offer discounts or promotions to our customers.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as in response to a subpoena or court order.
Other Parties: We may share your information with other parties in connection with a merger, acquisition, or other business transaction.

We do not sell your personal information to third parties.

Your Rights

You have the following rights with respect to your personal information:

Access: You have the right to access the personal information we hold about you and to receive a copy of that information.
Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information.
Objection: You have the right to object to our processing of your personal information.
Restriction: You have the right to restrict our processing of your personal information.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
Withdrawal of Consent: If you have provided us with your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected] or write to us at The Daily Grind Cafe, 3401 Fremont Ave N, Seattle, WA 98103. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your payment information for as long as required to process your transactions and comply with our accounting obligations. We regularly review our data retention practices and delete personal information when it is no longer needed.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this Privacy Policy on our website and update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Daily Grind Cafe
3401 Fremont Ave N
Seattle, WA 98103
Email: [email protected]
Phone: (206) 555-2323

This Privacy Policy was last updated on October 26, 2023.